Testimonials

Thanks for the advice on the batteries loads. It's rare that a vendor goes out of their way to help fix problems they don't plan on profiting from, and it's one of the reasons I'll buy whatever is needed to fix my truck from you. A good vendor usually sells good products & has my business. Respectfully yours, - Chris.

Hey LarryB,
I sure am thankful for your website, please note my Pay Pal transaction I
made today at 1725 PST . My poor truck has already endured a VERY expensive fuel
shutoff relay and solenoid replacement and the bonehead dealer service
department made no mention of starter contact problems or just didn't know
of the issue. Anyway, I'm eagerly awaiting this shipment as my truck is in
danger of more expense since the issue has started happening again!
Thanks,
Gary

Hey Larry,
Got your parts in the mail today and did the install in just under an hour
(the top bolt took a little work to get too). Anyway, I wanted to
compliment you on your product and ease of install, the instructions were
perfect and I now have peace of mind when starting my truck.
Thanks again,
Gary

LarryB,

I just want to thank you for making the starter contact kit available to us Ram Turbo-diesel owners. My 1997 Ram 2500 starter started acting up in Nov. The trouble was highly intermittent and usually after a short prayer and another twist of the key, it would start. I tested the battery voltage and it was fine. I could hear the solenoid click so I figured that was fine. And it always started up after a few tries. Then I thought that maybe the ignition switch was going bad, but you wouldn't hear the solenoid on the starter click if the ignition switch wasn't working. Then last Saturday, it was snowing and I really wanted to use the truck to bring my son (and one of his friends) to hockey practice. It was snowing pretty good here in Pittsburgh PA and that's when you want your snow tire equipped 4X4. Of course I was running a little late given I needed extra travel time due to the snow. I brushed off the truck and then tried to start it ... click, click ... no crank ... again, click, click .... no crank. I used the old bang the started with a hammer trick and it started. We went to hockey, practiced and returned without incident.

Later Sat night, I poked around the Internet forum www.dieselram.com and found a post with my exact symptoms. The guy said to see LarryB for a new set of starter contacts so I did. My paypal account needed some updating but once I fixed that up, my transaction went through. I continued to drive the truck on Mon and Tues but it acted up again on Wednesday. But this time it wouldn't start and the bang the starter trick didn't work. I got stuck at the local sandwich shop for almost an hour until for no reason except time, she decided to crank over. I then went home and dug out my Acura out of the snow so I could drive that while the Ram waited for repair. Your parts packet arrived that day (just in time). I drove the Acura yesterday and got it all crudded up with road salt and Pittsburgh winter muck and scheduled last night (Thurs) for the repair. Now, you have to understand, it was cold ... like 12 degrees and I was working outside on the driveway (the 1972 'Cuda owns my one car garage). It took me 45 min to get the starter out. Another hour (inside) to clean it up and replace the contacts. And finally, around 30 min to get the starter back in. I had to shuffle all the cars back into their normal positions and the truck started right up. I drove it to work (another cold one at 4 degrees) this morning and everything looks fine. And the old contacts were exactly like you said they'd be ... the one that was attached to the Bat+ was worn very thin where the plunger contacted it. The other side contact was in decent shape. And the copper ring on the plunger was pitted but still serviceable.

So, I just wanted to say thanks for putting the kit together and saving me ~$300.

I saw your replacement fuel line kit. I should have bought one of those when I bought the contact kit. I'll probably come back for that this spring. And I'll have to inspect the rubber boot on my fuel solenoid to see if it has cracked. Maybe I'll buy one of those $26 replacement boots as preventative maintenance. Oh, and when I reach 200K+ miles on this Diesel Ram, I'll come back to you for a new starter that already has the super contacts installed.

Thanks again ... you have another happy customer who will recommend your kit.

Joe

Pittsburgh, PA

Hi Larry and Clara,

I just wanted to give special thanks for going out of your way to help me out. I called on Friday morning with a down truck. I was in a pickle because I had a big trip planned with my sons on Monday morning. You folks went out of your way and FedEx’d me some starter contacts for my 1997 Dodge Cummins. They were at my door Saturday at 3:45pm and at 4:45pm I was washing my hands after starting my truck with no more clicking! The instructions were perfect and I had no problem even with the top bolt on that starter. I think I had a little help though. My truck has a little oil leak or as I like to say sweats a little horse power now and then and that top bolt was lubed just right. ;-) The contacts were spent as you can see in the attached picture. You folks are awesome! God bless you.

One very satisfied customer!

Tom

Larry

I recently ordered your starter kit and last week put in your fuel hose replacement kit. Both kits work great. I am very pleased with your service. I was amazed with the speed in which I got the kits. Keep up the good work.

Thank you. Larry D.

I just wanted to let you know how much I appreciated your web site; I was having troubles with my 96 Dodge Diesel starting, ( had to manually hold fuel cutoff solenoid up to start) I thought I was going to have to buy a solenoid from dodge dealer for 500 plus dollars, but in researching, found your web site that was full of all kinds of good info.. I ordered the relay from you and it cleared my problem.. thanks again…

Pat